Send sms via Unifinder

If you have the access rights, and if the person you have selected in the search result has at least one telephone number, or if you have entered a telephone number in the main search field, you have the option of sending messages as sms.

To send an sms via Unifinder you proceed like this:

1. Select, in the search result, where to send the sms by
   1. selecting a person in the search result who has a mobile telephone number,
   2. entering a telephone number in the main search field.
2. Type your text in the entry field at the bottom.
3. Under the Send as: header, select the Sms box
4. You can enter up to 1,600 characters, corresponding to 10 sms. If the text is longer than an sms, i.e. more than 160 characters, you will see an information icon. Hold your mouse pointer over the icon and you will see how many sms your text will be divided into.
5. Send the message by clicking on the Send button.

The sms recipient cannot reply to your CallGuide Agent. What is specified as sender is set in a system parameter.

If you want to send to another number than the mobile number for selected person, you can right-click on this person in the search result and in the Write Sms menu choice select another telephone number. The Write Sms support function is the opened with the selected number already filled in.